Medora Terms of Service

Effective Date: September 03 2025

1. Acceptance of Terms

By accessing or using the Medora platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Eligibility

Medora is intended for use by licensed healthcare providers and their authorized staff. By using the platform, you confirm that you meet all applicable licensing and regulatory requirements.

3. Use of the Service

Medora provides AI-powered documentation tools for healthcare environments. You agree to use Medora solely for clinical, lawful, and medically appropriate purposes.

4. AI-Generated Content Disclaimer

Medora uses artificial intelligence to generate clinical notes, summaries, and recommendations. These outputs are for informational support only and are not a substitute for your clinical expertise or judgment. You are solely responsible for reviewing and validating any AI-generated content before using it in patient care.

5. Use Restrictions

6. Subscription and Payment

Access to Medora is subscription-based. Fees are charged based on selected plan tiers and published pricing. Payments are non-refundable unless explicitly stated. You agree to keep billing information accurate and up to date.

7. Data Privacy & HIPAA

Use of Medora is subject to our Privacy Policy. We implement administrative, physical, and technical safeguards to protect PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We sign Business Associate Agreements (BAAs) with covered entities as required.

8. Ownership

All proprietary software, designs, trademarks, and content on the Medora platform are the intellectual property of Medora Labs, Inc. You retain ownership of your submitted data, but grant us a limited license to process it as described in our privacy policy.

9. Termination

We reserve the right to suspend or terminate your access to the service for any violation of these Terms, applicable law, or misuse of the platform. You may also terminate your account at any time through written notice.

10. Disclaimer of Warranties

The Medora platform is provided "as is" without any warranty of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

Medora Labs, Inc. will not be liable for any indirect, incidental, special, or consequential damages resulting from the use of or inability to use the platform. In no event shall our total liability exceed the subscription fees paid in the prior 12 months.

12. Dispute Resolution

All disputes arising from these Terms shall be resolved through binding arbitration under the laws of the State of Florida. Each party will bear its own costs, and arbitration will take place in Manatee County, FL.

13. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of Medora after changes means you accept the revised Terms.

14. Contact

If you have any questions about these Terms, contact us at:
Medora Labs
5231 4th Ave Cir E, Bradenton FL 34208
support@medoramd.ai